Terms and Conditions

當閣下訂購時,表示你清楚了解及同意以下內容。
Once you place an order, you agree to accept the terms and condition.

訂購 ORDER

  1. 請於網站上選購甜品,並加入購物車。
    Choose your favourite product and add to cart.

  2. 請選擇取貨方式、訂購日子及時間。
    如當日我們休店 或 訂單已滿, 日曆上的日子將會顯示為「灰色」,表示當日不會再接訂單。
    Choose your order date and time before you check out. 
    The date on the calendar will be blocked out if our shop is closed OR the booking is full.

  3. 下單完成後,你將會收到確認電郵。如沒有收到電郵,請盡快與我們聯絡。
    You will received a confirmation email once you place an order. Please contact us as soon as possible if you do not.

  4. 我們沒有發售現貨,請需於最少5日前下單(08:00 截單)。
    We only take order in advance as we handcraft each of your orders. Please order at least 5 days in advance (Cut-off time: 08:00).

  5. 所有訂單一經付款確認,我們恕不接受取消訂單及退款。如需更改取貨日子,請必須於最少3天前通知我們,否則需收取行政費用。訂單確認後,我們保留拒絕更改取貨日子及時間的權利。
    No cancellation or refund would be accepted once the order is confirmed. Please contact us at least 3 days in advance if you need to change the pickup date or administration fee will be applied. We reserve the right to decline any reschedule requests due to limited order availability.

自取及送貨 PICKUP AND DELIVERY 

    1. 自取 Pickup

      你可以到CAKE OF STARDUST取餅,我們會在確認訂單後將地址傳送到你的電郵。
      取貨時請出示確認電郵 或 提供訂單號碼及電話號碼。

      閣下必須於營業時間內取貨,否則訂單將會自動延遲至下一個工作日才可提取 及 不設退款。
      You can collect at CAKE OF STARDUST. The address will be sent to your email once your order is confirmed. Please present the confirmation email upon pickup. 

      You must pickup within our opening hours, or your order will be only be available for pickup on the next working day. No refund will be allowed in this circumstance.

      Opening Hours
      Tue - Sun  10:00-18:00
    2. *TUESDAY ORDER PICK UP TIME : AFTER 4PM
      Mon and Public Holiday  Closed

付款 PAYMENT

我們接受Payme、 轉數快及銀行過數付款。

我們不接受訂金。所有訂單需要先付全數以作確認。

We accept Payme , FPS & bank deposit for payment. 


We do not accept deposits. Please pay in full terms for all orders.

惡劣天氣安排 BAD WEATHER POLICY

 當八號或以上烈風或暴風信號 或 黑色暴雨警告正在生效,取貨及送貨服務將暫停 。如因惡劣天氣導致未能發貨,我們將會聯絡您更改取貨日期。我們恕不接受因惡劣天氣而取消或退款。

In case of black rainstorm or typhoon signal no.8 or above, delivery and pick-up will be suspended. We will contact you to make new delivery and pick-up arrangement. We do not accept cancellation and refund due to bad weather.

退款政策 REFUND POLICY

所有訂單一經付款確認,我們恕不接受取消訂單及退款。
No cancellation or refund would be accepted once the order is confirmed. 

如我們的產品在送貨的過程中有任何損毀,本店恕不負責或退款。
We do not take any responsibility and we are not liable for any damage of the products caused during delivery.


其他 MISCELLANEOUS 

我們所有產品均在持牌食物製造廠製作。
Our products are produced in Licensed Food Factory.

所有產品均為手工製作,製成品或跟網站圖片略有不同。網站圖片只作參考之用。
Please note that all of our products are handmade. The look of the product might vary slightly from the reference photo on our website.


如有任何更改,恕不另行通知。
CAKE OF STARDUST保留更改、終止及不時修改有關條款及細則之權利。
如有任何爭議,CAKE OF STARDUST 將保留最後的決定權。
CAKE OF STARDUST reserves the right to terminate the offer or to amend the terms and conditions of the offer without prior notice.
In case of any disputes, CAKE OF STARDUST reserves the rights of final decision.

Cake of stardust license information 

License number/Permit No:2912805764
License type:Food Factory license
type of restricted food(s) endorsed for sale:
1.(13)Non-bottles drinks prepared by diluting drink mixes/fruit juices with water on the premises
2.Others:Manufacture of cake, salad and sandwiches